Welcome to the Kedai88 Terms & Conditions page. This document sets out the rules and guidelines governing the use of our online casino platform by all members in Malaysia. Please read it carefully before registering or using any of the services Kedai88 offers.
⚖️ Core Principles
Before diving into the full details, get to know the six core principles that form the foundation of the agreement between Kedai88 and every member who uses our platform.
📄 Official Document
This document constitutes a legally binding agreement between you ("Member" or "User") and Kedai88 ("Platform" or "We"). By registering an account, making a deposit, or using any service provided by Kedai88, you agree to be bound by all terms and conditions set out in this document. If you do not agree with any part of these terms, please do not use the Kedai88 platform.
To register and use the Kedai88 platform, you must meet the following eligibility requirements without exception. First, you must be at least 18 years of age at the time of registration. Kedai88 takes seriously its responsibility to ensure the platform is not accessed by minors, and we reserve the right to request age verification documents at any time.
Second, you must register using information that is true, accurate, and current — including your full name as it appears on a valid Malaysian identity document, an active Malaysian mobile number, and a valid email address. Third, you must be registering on your own behalf — registering under someone else's name or using another person's information is strictly prohibited.
Important: Each individual is permitted to hold only one Kedai88 account. Multiple account ownership — including through different names, phone numbers, devices, or IP addresses — is a serious breach of our terms. All associated accounts will be closed and balances within them may be forfeited without prior notice.
Kedai88 reserves the right to decline any individual's registration without providing a reason. We also reserve the right to request additional identity verification at any stage of platform use, particularly before processing withdrawals above a certain value. This verification process is a standard security measure in place to protect our members.
All financial transactions on Kedai88 are denominated in Malaysian Ringgit (RM / MYR). Accepted deposit and withdrawal methods on this platform are exclusively Malaysian payment options — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX via Maybank2u and CIMB Clicks, as well as direct bank transfers to Malaysian bank accounts.
The minimum accepted deposit is RM 30 per transaction. No maximum deposit limit is set beyond the limits imposed by the payment provider itself. Successfully processed deposits are typically credited to your Kedai88 account within 5 to 15 minutes. If a deposit has not been credited within 30 minutes, please contact our support team with proof of transaction for prompt investigation.
Withdrawal Policy: Withdrawals are processed within 24 hours of the request being submitted. Funds will be transferred to the same payment method used for the original deposit, or to a verified Malaysian bank account held in the same member's name. Withdrawals to accounts or payment methods belonging to another person are strictly prohibited.
Kedai88 reserves the right to hold or delay any withdrawal that requires additional identity verification, particularly for large amounts or where unusual account activity is detected. Winnings from progressive jackpots exceeding RM 50,000 may require an additional verification process that can take up to 48 working hours. This is a standard security procedure we uphold for the protection of our members.
It is the member's responsibility to ensure that all submitted payment method details are accurate. Kedai88 is not liable for any delays or payment failures resulting from incorrect or incomplete information provided by the member.
Kedai88 offers a wide range of bonuses and promotions for both new and existing members, including a welcome bonus, reload bonuses, weekly cashback, free spins, and seasonal promotions. All bonuses and promotions are subject to the specific terms and conditions set for each offer, which can be read in full on the relevant promotions page.
The Kedai88 welcome bonus — which includes a 100% first deposit bonus of up to RM 500, 100 free spins on selected slots, and 10% cashback for the first seven days — is subject to wagering requirements (turnover requirement) as follows:
Bonus Anti-Abuse Policy: Kedai88 employs a detection system to identify abnormal betting behaviour or patterns designed to exploit bonuses. This includes hedging, opposing bets placed across two accounts, or betting patterns that are clearly structured solely to meet turnover requirements with no genuine intent to play. Any detected bonus abuse will result in the forfeiture of the bonus and associated winnings, and may lead to account closure.
Kedai88 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice should circumstances require such action. Changes to bonus terms will be communicated via the website and, where relevant, by email or WhatsApp to affected members.
All games available on Kedai88 — including Live Casino (baccarat, blackjack, roulette, dragon tiger), jackpot slots, table games, Sports Betting (Malaysia Super League, EPL, badminton, cricket) and e-sports — are subject to the individual game rules set by the respective game providers.
The outcome of all games using RNG technology is final and cannot be disputed. For Live Casino games, the result announced by the dealer is final once the round has closed. Should any dispute arise regarding a game result, Kedai88 will refer to the game log records maintained by our system and the relevant game provider as the definitive and binding evidence.
The use of any automated software (bots), artificial intelligence tools, or any other method to gain an unfair advantage in any game is strictly prohibited. Using any form of cheating or colluding with multiple players to manipulate game outcomes is a serious violation that will result in immediate account suspension or closure, and all winnings obtained through such methods will be forfeited in full.
You are solely responsible for maintaining the confidentiality of your Kedai88 account login details — including your username and password. Do not share your login credentials with anyone, including family members. Kedai88 will not be held responsible for any losses arising from unauthorised use of your account, whether with or without your knowledge.
Security Notice: Kedai88 will never ask for your account password via email, live chat, or WhatsApp. If you receive any such request, it is a fraudulent attempt. Please report it to our support team at support@kedai88.asia immediately.
Kedai88 collects and processes members' personal data in accordance with our Privacy Policy, which can be read in full at Privacy Policy page. Your personal information will not be shared, sold, or transferred to any third party without your explicit consent, except where required by applicable Malaysian law. All data and transactions are protected with 256-bit SSL encryption to ensure the security of your information at all times.
Kedai88 provides a gaming and betting platform for entertainment purposes only. Playing on Kedai88 carries the risk of financial loss. Members are solely responsible for their own betting decisions, and Kedai88 accepts no liability for any losses incurred by members in the course of using this platform.
Kedai88's liability under any circumstances is limited to the value of the member's current account balance at the time of the disputed incident. Kedai88 is not responsible for any indirect losses, anticipated loss of profits, or losses arising from service disruptions, technical failures, internet connectivity issues, or events beyond our control.
Kedai88 is not responsible for any technical issues arising on the user's end — including internet connectivity disruptions, device malfunctions, or third-party payment method failures. Should a technical disruption occur on Kedai88's end during an active game session, we will conduct a fair assessment based on system log records and take appropriate action accordingly.
You may close your Kedai88 account at any time by contacting our support team via email at support@kedai88.asia or through the in-platform live chat. Once your account closure request has been submitted, any remaining original deposit balance (excluding bonus amounts that have not met the wagering requirements) will be returned to you via the same payment method used for your deposit.
Kedai88 reserves the right to suspend or close any member's account without prior notice under the following circumstances:
If an account is closed due to a terms violation, Kedai88 reserves the right to withhold all balances in that account, including deposits, pending the completion of an investigation. Kedai88's decision regarding account closure on grounds of a violation is final.
Kedai88 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time in response to operational needs, regulatory changes, or other arising requirements. Members will be notified of any material amendments via an in-platform notice or by email at least 7 days before the changes take effect.
Continued use of the Kedai88 platform following any amendment to the terms constitutes your acceptance of the revised terms. It is your responsibility to review this Terms & Conditions page periodically to ensure you remain informed of the latest version in effect.
This Terms & Conditions document is governed by the laws of Malaysia. Any dispute arising in connection with these terms shall first be addressed through good-faith negotiation between both parties before any legal action is taken. You may reach the Kedai88 support team at support@kedai88.asia to discuss any queries or disputes relating to these terms.
❓ Frequently Asked Questions
📊 Bonus Terms Summary
This summary table is for quick reference only. Full terms can be found in Section 3 of this document and on the relevant bonus pages.
| Bonus Type | Value | Turnover Requirements | Validity Period |
|---|---|---|---|
| First Deposit Bonus | 100% up to RM 500 | 20x bonus value | 30 days |
| Free Spins Slots | 100 Free Spins (RM 0.20/spin) | 20x free spin winnings | 7 days |
| Welcome Cashback | 10% net loss | No turnover requirement | First 7 days |
| Reload Bonus | As per current offer | As per current offer | As per current offer |
| Weekly Sports Rebate | Up to 1.5% of total wager amount | No turnover requirement | Credited every Monday |
These Terms & Conditions should be read together with the Privacy Policy Kedai88 governs how we collect, use, and protect your personal data. Both documents together form the entire agreement between you and Kedai88 regarding your use of this platform. In the event of any conflict between the Terms & Conditions and the Privacy Policy, these Terms & Conditions shall take precedence on matters relating to platform usage rules, while the Privacy Policy shall take precedence on matters relating to personal data processing.
🛡 Responsible Gaming
Kedai88's Terms & Conditions are designed not only to protect the platform — but to protect our players as well. The following responsible gaming tools are available to all members.
🎉 Ready to Play with Confidence?
The Kedai88 Terms & Conditions are designed to protect you and ensure a fair, transparent, and enjoyable gaming experience. Register for free today, claim a welcome bonus of up to RM 500, and enjoy over 500 games on Malaysia's favourite online casino platform. Deposit via Touch 'n Go, GrabPay, or DuitNow — all processed in minutes.